Documentum to Cloud: Migration Without Losing the Audit Trail
Moving from legacy Documentum to a modern cloud platform promises flexibility,
but a rushed migration can obliterate history, break links, and alarm inspectors.
This playbook migrates content with confidence. You will inventory what matters,
map data intelligently, preserve audit trails, and validate outcomes so the new
system is ready for regulatory scrutiny on day one.
Why a disciplined migration matters
- Regulatory confidence: Inspectors expect full document history and audit
trails.
- User adoption: Clean metadata and permissions encourage teams to retire old
workarounds.
- Operational stability: Accurate migration prevents broken references and
rework.
- Future agility: A structured approach makes subsequent migrations easier.
Step 1: Conduct a detailed content inventory
- Catalogue documents, metadata, renditions, versions, workflows, and
relationships.
- Classify content into migrate, archive, or retire categories based on
regulatory requirements and business value.
- Engage business owners to confirm retention needs and avoid migrating obsolete
artifacts.
Step 2: Design mappings and transformation rules
- Map Documentum object types, metadata fields, security groups, and folder
structures to the cloud platform.
- Document transformation rules (e.g., concatenating fields, value translations)
under change control.
- Validate mappings with test batches; adjust for edge cases before full migration.
Step 3: Preserve audit trails and history
- Export audit logs, version histories, and workflow events from Documentum.
- Import history into the new system, aligning event types and timestamps.
- Where direct import is impossible, store audit logs in a validated repository
linked to new records.
- Verify audit entries post-migration and retain original logs for reference.
Step 4: Plan cutover and validation
- Define freeze periods to prevent new changes during migration; communicate
clearly to end users.
- Develop validation protocols comparing document counts, metadata values, and
permissions between source and target.
- Conduct sample-based verification and document results.
- Run user acceptance testing to confirm workflows, search, and reporting behave
as expected.
Step 5: Train users and monitor post-cutover
- Provide training on new navigation, metadata expectations, and self-service
tools.
- Monitor adoption and collect feedback to fine-tune configurations.
- Establish support channels for data issues discovered after go-live.
Metrics that prove success
- Migration accuracy (documents migrated versus expected).
- Number of broken links or access issues post-cutover.
- Time to resolve migration-related tickets.
- User satisfaction and adoption rates.
45-day roadmap
gather stakeholder approvals.
validate with SMEs.
transformation rules.
prepare training materials for go-live.
Frequently asked questions
- Should we migrate everything? No. Migrate only content with ongoing
regulatory or business value to keep the new system lean.
- How do we handle permissions? Align security groups and access roles before
migration; test them thoroughly.
- What about legacy audit logs? Retain them in a controlled archive if direct
import is not possible, with clear linkage to new records.
- How do we ensure compliance? Document every step—inventory, mappings,
validation—and maintain change control records.
Sustain the win
Monitor the new platform for missing history or user pain, refresh mappings as
business rules evolve, and document lessons learned for future migrations.
Celebrate a smooth cutover with auditors and users alike—proof that you can move
to the cloud without losing the audit trail.