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User Adoption
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RIMS People Love: Minimum Viable Metadata

Useful RIMS

A Regulatory Information Management System (RIMS) should streamline work, not add to it. Overstuffed metadata fields and clunky screens push teams back to spreadsheets.

Assyro Team
4 min read

RIMS People Love: Minimum Viable Metadata

A Regulatory Information Management System (RIMS) should streamline work, not add

to it. Overstuffed metadata fields and clunky screens push teams back to

spreadsheets.

This playbook trims RIMS to what users actually need. You will define must-have

metadata, design user-friendly patterns, launch a governance council, and track

adoption so the system stays lean and loved.

Why minimum viable metadata matters

  • Data quality: Fewer, more relevant fields improve completeness and accuracy.
  • User adoption: People embrace tools that get them to the answer fast.
  • Regulatory readiness: Trusted data speeds submissions, variations, and audits.
  • Scalability: A lean schema reduces maintenance across upgrades and

automations.

Step 1: Define the core metadata set

  • Work with regulatory, labeling, PV, and quality to identify the essential data

needed to manage product, submission, commitment, and labeling lifecycles.

  • Distinguish between regulatory-mandated fields and internal “nice-to-haves.”
  • Adopt a tiered approach: Tier 1 (must have), Tier 2 (conditional), Tier 3 (defer

until value is proven).

  • Document business rules and validation for each field to keep expectations clear.

Step 2: Design user-friendly experiences

  • Group fields by task (create product, submit variation, manage commitments).
  • Use progressive disclosure: show critical fields upfront and hide advanced ones

until needed.

  • Provide quick filters, saved searches, and dashboards for common questions.
  • Pilot layouts with real users; gather feedback on clicks, navigation, and

terminology.

  • Incorporate inline guidance, tooltips, and context to reduce training needs.

Step 3: Stand up a metadata governance council

  • Assemble representatives from Regulatory, IT, Quality, Labeling, and key

regions.

  • Establish change control for schema updates, focusing on business value and

effort.

  • Monitor data quality dashboards (completeness, duplicates, latency).
  • Review system enhancement requests and prioritize based on impact.
  • Communicate decisions and rationale to user communities.

Step 4: Drive adoption with training and support

  • Create role-based training modules that demonstrate real-world workflows.
  • Provide cheat sheets and recorded demos for quick refreshers.
  • Launch office hours or help channels to answer questions and gather feedback.
  • Recognize teams that maintain high data quality to reinforce desired behavior.

Metrics that show your RIMS is working

  • User adoption by function and region (logins, transactions).
  • Data completeness and accuracy for Tier 1 fields.
  • Time to execute key workflows before and after optimization.
  • Volume of shadow spreadsheets retired.
  • Number of schema change requests approved versus rejected.

45-day roadmap

Days 1-10: Audit current metadata fields, gather usage statistics, and

interview power users.

Days 11-20: Draft the minimum viable schema, validate with stakeholders, and

configure pilot layouts.

Days 21-30: Train pilot users, collect feedback, and adjust field grouping

and validations.

Days 31-45: Launch the governance council, publish metrics dashboards, and

plan the next rollout wave.

Frequently asked questions

  • What fields should go first? Focus on product identity, submission status,

regulatory contacts, commitments, and label versions—everything regulators will

ask about.

  • How do we avoid scope creep? Use the governance council to assess every

request. Require a clear use case and retirement plan for redundant fields.

  • Do we need fancy tools? No. Even baseline RIMS platforms benefit from lean

design and strong governance.

  • How often should we review metadata? Quarterly at minimum, and after major

regulatory or organizational changes.

Sustain the win

Review metrics monthly, refresh training as the system evolves, and rotate council

members to maintain engagement. Celebrate use cases where RIMS insights saved

real time—success stories drive adoption. Minimal metadata keeps your RIMS fast,

trusted, and loved.